Last Updated: 16th June 2026
Thorne Consultancy Services are committed to protecting your privacy and handling your personal information responsibly and in accordance with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
This website and associated digital products are operated by Thorne Consultancy Services.
ICT and Business Services website: www.thorne.it
Leadership, Consultancy and Author website: www.richardthorne.com
For privacy-related enquiries, please contact us via our websites.
2. What Information We Collect
We may collect the following information:
- Name
- Email address
- Purchase information
- Website usage information
- Marketing preferences
We do not intentionally collect special category personal data.
3. How We Use Your Information
We use your information to:
- Deliver digital products and services
- Send requested resources and downloads
- Provide newsletters and updates (where consent has been given)
- Respond to enquiries
- Improve our websites and services
- Meet legal and regulatory obligations
4. Lawful Basis for Processing
We process personal data under one or more of the following lawful bases:
- Consent
- Contract
- Legitimate interests
- Legal obligation
Where marketing emails are sent, these are based on your consent and you may withdraw that consent at any time.
5. Email Marketing
If you subscribe to our mailing list, we may send you occasional emails relating to:
- Technology
- Leadership
- Digital transformation
- New resources and guides
- Products and services
You can unsubscribe at any time by clicking the unsubscribe link in our emails.
6. Third-Party Service Providers
We use trusted third-party services to operate our business, including:
- MailerLite (email marketing)
- Gumroad (digital product sales and delivery)
These providers may process personal data on our behalf in accordance with their own privacy policies.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.
Marketing subscribers may unsubscribe at any time.
8. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent
- Request data portability
To exercise any of these rights, please get in touch using the contact form on this website.
9. Cookies and Analytics
Our websites may use cookies and analytics tools to improve user experience and understand website usage.
You can manage cookie preferences through your browser settings.
10. Complaints
If you are unhappy with how we handle your personal information, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
Website: www.ico.org.uk
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be published on our websites.